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Outside In Thinking

outsahyd – in – thing-king’

  1. Thinking about your problems from a new, fresh external perspective.
  2. Thinking about your business through a lens of customer value.

Top Sales Tools 2018 – Double award!

We are delighted that DealSheet has again been recognised in the 2018 Top Sales Tools Guide by Smart Selling Tools. And this year is a double header, with AccountPlan making it into the guide in the first year after launch. We are very excited and humbled by the...

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Sales technology of the week award!

We are delighted that leading sales analyst firm Smart Selling Tools, and global top 25 sales blogger Nancy Nardin, has named DealSheet and AccountPlan Sales technology of the week.

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Pledge 1%

Outside In are excited to join Pledge 1%’s network of founders, entrepreneurs and companies around the globe that have committed to giving back.

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2017 BESMA Awards Judging

Garry Mansfield, Founder of Outside In, has been asked to judge at this year’s BESMA Awards – run by the Institute of Sales Management (ISM). Read more

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The world has moved on … have you?

Let's consider opportunity management for a moment. The old world had a few things that were seen to be good practice 20 years ago. At the time they were used by the most forward thinking companies to outperform the rest. Today, things have moved on and for companies...

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DealSheet : Top Sales Tool Award 2017

We are delighted that DealSheet, Pre-call Plan and +motivate have again been recognised in 2017 as a Top Sales Tool by Smart Selling Tools. DealSheet is an simple-to-use application that extends the capability of your CRM system (Salesforce and Microsoft CRM/365),...

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Structured account planning

Are you considering your next step for account planning on one of your key accounts? Maybe you have been asked for your 'latest account plan' and don't quite know where to start. This short 4 minute video will help you. It explains the key steps in b2b account...

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Growth in 2017 – where to start

A new year brings new starts and for some a real hope that this year something will change. Something will drive greater success, greater growth, a step change in the way “they’ve always done it”. However for some 2017 won’t be any different.

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Motivation and Me

Blog: It’s been almost a week since I attempted to host my first webinar at Outside In Sales & Marketing.

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When opportunity knocks

Garry Mansfield, MD Outside In Sales & Marketing talks to the Institute of Sales and Marketing Management about opportunity management.

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Do you have the insight to manage sales? 

Do you have enough information to give you confidence in your opportunity pipeline and forecast? For many of our customers this is a significant challenge and research has found that less than a third of leaders are happy with the quality of pipeline data. Inspection...

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Making winning moves

Garry Mansfield, MD Outside In Sales & Marketing talks to the Institute of Sales and Marketing Management about opportunity management.

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10 areas for Marginal Gains in Sales

  I completed my first 100 mile ride recently and it got me on to thinking about what I had learned in the process. Of course training was key, mental strength important and nutrition critical amongst many other things. It made me reflect again about the aggregation...

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To improve sales get a leader not a manager

Do you need to improve sales performance? If the answer to this is YES you will need to successfully deliver and sustain change. To make change stick you need more than a sales manager to lead the team. Sales management is great but is it enough? Sales management is...

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5 Steps to Sales Performance Management success

An effective approach to Sales Performance Management is a fundamental requirement for success. Effective performance management should be a positive forward looking experience that adds value to an individual, when this is done right it will raise the performance bar...

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Controlling pipeline slippage and the bow wave.

Are you controlling slippage and the bow wave in your pipeline and forecast? A 'bow wave' happens when deals that are forecast to close in a particular month then at the time you were expecting them to close they slip, when they reach the forecast close date again...

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Is your partner a good bet on this deal?

Right out of the box, let's acknowledge that selling via partners is different to selling direct. Direct selling is often less complex than channel/partner/alliance sales. It's you against a competitor to secure the contract from a...

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You must decouple Sales stages and probability. Today.

Let me get something off my chest. I fundamentally do not agree that the further you are through a set of sales stages increases your chance of winning. It just doesn’t.   The value of Sales Stages Sales stages are a useful, STAND ALONE, indicator of where in the...

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Big companies can’t innovate

See the original article here  Maxwell Wessel makes some great points in this article and the subsequent two parts of the series. We have experienced similar issues when working with clients of ours on offer/proposition development projects. Expectations The sales...

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High performance DNA

In a recent engagement with a client the question was asked - "what does high performance mean for our sales team?" I am sure they are not alone in seeking an answer to this question. If you are building a sales organisation that delivers complex solutions to...

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Challenger Selling & OISM Discussions Framework

According to the authors of the Challenger Sale the one thing you can do to smash your quota and crush the competition is to turn your organisation into a teaching organisation (more here) New buyers are much better informed and they seek more than product...

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Challenger Selling. A View.

  Matthew Dixon and Brent Adamson in their book, The Challenger Sale: Taking Control of the Customer Conversation (2011) outline their findings from a study of over 6,000 sales reps across 45 dimensions of sales performance. In essence they fly in the face of long...

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Sales Training alone is pointless

Sales Training alone is pointless. We  have all done sales training. Some of you will have done many different flavours of sales training during their long career as a sales professional. We have for sure. Most courses take a similar format with two or three days in a...

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OUTSOLD!

An old boss of mine in the mid 90's had a great point of view when one of the team lost a deal. His rationale was this - either you shouldn't have gone after the deal in the first place or you were just outsold! Harsh but true, one of your competitors played the game...

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Customer focused sales or pitching?

How many times have you seen a salesperson leave a sales appointment knowing little more about the customers situation relative to when they went in? Failure to really understand the situation drastically reduces win chances. This is quite common for those sales...

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5 barriers to understanding customer needs

We have written previously about the value of time invested early in the sales cycle to truly understand customer needs. This helps you as the salesperson to make your conversations relevant to the buyer and it helps them be confident that your solution will deliver...

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Why you need to manage opportunities better?

The top achievers understand that all deals are not equal. A disciplined approach to opportunity management will help you to win more and win bigger. There are not enough hours in the day to chase and win every deal. Chasing deals you won’t win will increase your cost...

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Why bother with Sales Stages?

Getting deals to move through the pipeline towards final [successful] close is THE role of sales people. In our experience the more you align the sales stages [your sales process] with those in the clients buying process the better will be the velocity of your...

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New Research: Buyers priorities

Recently the Aberdeen Group published some research titled “Sales Intelligence: What B2B Sellers Need to Know Before the Call,”. They spoke to buyers in 215 companies (b2b)  and captured from them the key requirements they have when engaging with a sales team. It...

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“My-Solution My-opia”

In taking your offer to a client try to avoid "my-solution my-opia" (Where you as the seller are short sighted in relation to the clients true perspective). This can leave you looking through rose tinted glasses. There are reasons why the buyer doesn’t always agree...

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Sales Discipline : Twice as Good?

We  did some research into Sales performance in 2010. Particularly into what the best performers did that the rest did not. It was clear that high performing sales organisations outperform the rest in a number of aspects in the sales process. Not least the ability to...

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What does Value mean in B2B Sales?

When thinking about your value proposition consider some of the following: Value is determined by what is means to the customer not what marketing literature says it is. This means the customer will have a business case outlining the benefits minus costs elements of...

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Why B2B Sales Cycles are getting longer?

For B2B sales organisations the challenge associated with lengthening sales cycles is not going away, infact it is getting worse for many. The value of shortened sales cycles comes from faster revenue and profit realisation but also a lower cost of sale. Sales cycles...

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B2B Buying cycles – How long?

When a contact engages with you by agreeing to a meeting you now have a prospect in your sales funnel. You are now committing to a number of meetings, phone calls, actions and activities that will last some time.  But, how long is typical for B2B Sales and therefore...

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Do you have a commodity, solution or value offer?

Where you engage in a buying process will determine the scope you have to succeed. The optimal point for prospect engagement differs for each of our clients,  they will have a different place in the buying process where they target direct engagement. Commodity...

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Deal Qualification Best Practice

We know instinctively that we need to qualify our pipeline for best results. After all you cannot chase every deal with the same level of rigour and discipline. A systematic way to choose where to invest time and energy has been shown to be a key differentiator of...

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Discover performance in 10 conversations

Our Discovery process covers ten core 'conversations'. When we say conversations they are more fundamental topics that are explored in detail rather than 10 short, singular conversations. In the diagram below you can see the key elements. Why these areas? We focus on...

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Managing Sales Performance Reviews

How do you manage performance in sales and marketing? Specifically, how to approach and plan for success? Effective and disciplined sales management (based on a consistently applied performance framework) is absolutely essential for those seeking to raise the bar on...

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What differentiates high performers?

What do high Performance sales & marketing organisations do that others don't? We asked ourself the same and set about researching this questions. Recently we undertook a benchmark study, contacting over 100 people in B2B sales organisations. What they said confirmed...

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Relevant conversations will extend your Contact base

Meeting a senior executive once is easy. Demonstrate value and it is possible to meet them again and again. Getting “higher and wider” in target customer accounts often helps to unlock new budgets and opportunities, although achieving this is not always...

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